I am standing at the open front door waiting to welcome the two Likely Lads trundling up the garden path, pulling serious looking travel cases on wheels behind them. They could be Del Boy and Rodney on their way to Peckham
Market, calling in on us on the way with loads of doubtful “bargains” to show us.
“We should have gone to Specsavers!” I carol, “But
instead, you’ve come to us!”
To their credit, the Men From Specsavers don’t groan and say they’ve heard it all before: “You’ve
obviously been practising that!” says one, with a wide grin, hauling his case indoors.
Did you know that home eye tests can be arranged for those who would
find it difficult to get to a town centre opticians? No, nor did I, till I called into our local branch of Specsavers on the off-chance. As optician Awais comments: “It’s the kind of service you don’t hear about until you need it.”
I am sure other opticians offer a similar stellar service and I must stress again that, unlike many bloggers, I don’t receive any payment from those whose services I write about. I don’t have a problem with those whose blogging brings in the pennies,
you understand, but personally I like to write without fear or favour about the people, companies and services I come into contact with. Which is why I feel the need to give Credit Where Credit Is Due.
Mr B loves Special Treatment. What could be more special than having the optician come to your living room, complete with IPad loaded with the test card and a suitcase which opens up to display literally hundreds of spectacle
frames? Mr B positively purrs with delight at all the attention. None of that “Take a seat over there in the waiting area and we’ll call you soon.”
My humble job, as Optician’s (unpaid) Assistant is to rearrange furniture as required, creating a make-shift desk on the dining room table for laptop and printer, and positioning a dining room chair so that when the IPad is positioned on the seat
it is at the exact distance required for reading the letters “from the top down.” Every so often, as Mr B takes his time deciphering the letters, the IPad goes into sleep mode, necessitating a hasty swipe on its screen. This, I find, adds a certain
frisson of excitement to a common or garden eye test.
Mr B needs both distance specs and ones for reading. Mark invites me to assist in the process of choosing
frames - I am to be Mr B’s Style Guru, he explains. Sadly, it turns out that this is nothing to do with his having made an immediate and favourable assessment of my credentials as a Woman Of Style but rather, he admits cheekily, because he doesn’t
want to get the blame if Mr B doesn’t like his specs when they arrive. Should such a case arise then it will be, he points out, All My Fault. Obviously, as regular readers know, this is my default (if you’ll excuse the pun) position so there’s
no change there.
We have a great time choosing frames. We spend far more time over this than is my custom on my own visits to the opticians where I tend
to opt for safety first, selecting frames which are the nearest to those I have been wearing for the past couple of years. Mr B is in his element, gazing into the optician’s mirror as he dons each sample. “Mirror, mirror on the wall, who is the
fairest of them all?” I am tempted to quote. You will be pleased to hear I restrain myself - on my current showing, both Men from Specsavers clearly have me labelled as a Mad Old Bat.
Mr B insists he needs two pairs of each, distance and reading glasses. No problem! says Mark, we can take advantage of the 2 for 1 offer. Phew! Our bill is actually quite reasonable, all things considered. Why have one pair of specs,
when you could have four?
We part like old friends. Awais and Mark will be back in a couple of weeks to deliver Mr B’s specs and check they fit perfectly.
Apparently, as an added extra, Mr B will have his name inscribed on the arm of each pair of specs, just in case he loses them. I’m starting to think I am missing out on Special Treatment.
This afternoon, our new Best Friends Forever tell me, they are off to a care home where they have no fewer than eight extremely frail and elderly residents needing eye tests. Which will be even more, well, testing than dealing
with Mr B and me.
Our life these days is made up of many challenges so when a company makes things so much easier for us, they are to be applauded to the rooftops.
My heartfelt thanks to Awais and Mark, the Men From Specsavers.
Your superb service was a Complete Eye Opener.